You brief[01]
Set up the job
Add the vehicle, describe the part and choose the suppliers you want us to call.
Less hold music,
more wrench turning.
My Auto Lab calls your suppliers, captures comparable quotes, and keeps every part moving toward the bay — while your team stays in control of the decision.
You run the workshop.
We handle the chasing.
Tell us what the job needs. Auto Lab calls your suppliers and brings the answers back. Your team makes the final decision.
We call[02]
Get on with the repair
Auto Lab handles the supplier calls and captures price, availability and ETA while your team keeps working.
You approve[03]
Make the final call
Compare the replies, choose the right supplier and approve the order. Nothing is ordered without your say.
From open job to finished vehicle, in six moves.
Follow a job through the workshop console. Scroll through the steps, or select one to see it.
- 01Book the car inPick the customer and vehicle, then note what it is in for. The job opens in reception.Workshop
- 02Add the partAdd the part as a line item on the job and tick the suppliers you want called.Workshop
- 03Suppliers get calledAuto Lab rings each supplier in turn and asks for the part. Supplier calls shows who is on the line and who is next.Agent
- 04Quotes come backEach reply lands as a quote: trade price, stock, lead time and delivery, with the call transcript.Agent
- 05Pick and place the orderPick the supplier and confirm. Nothing is ordered until you do.Workshop
- 06Finish and invoiceMark the part installed, complete the work and invoice from the same job.Workshop
[01] Book the car inSample data
The new-job wizard: customer, vehicle, then what the car is in for.
Open full-size screenshot Open full-size screenshot[02] Add the partSample data
The part panel tracks each part through Suppliers, Calling, Quotes and Ordered.
Open full-size screenshot Open full-size screenshot[03] Suppliers get calledSample data
Supplier calls: the live call queue across every job.
Open full-size screenshot Open full-size screenshot[04] Quotes come backSample data
Quotes side by side, with trade price, your charge and margin.
Open full-size screenshot Open full-size screenshot[05] Pick and place the orderSample data
The order goes out only after you confirm the supplier, part and price.
Open full-size screenshot Open full-size screenshot[06] Finish and invoiceSample data
Line items, cost, margin and billing on one job page.
Open full-size screenshot Open full-size screenshotA conversation becomes something you can compare.
The agent asks what your parts interpreter would ask, then files the answer against the job. Nothing is ordered until someone on your team decides.
- 01Nothing is committed without a person pressing the button.
- 02Every figure traces back to the call it came from.
- 03Failed and unanswered calls are shown, never quietly dropped.
What comes back from one call
Priceas quoted
Availabilityin stock / on order
ETAto your bay
Minimum orderper supplier
Branchwho answered
Transcriptfull call
Outcomeincluding no answer
Made for the people on the floor
One operational picture across customers, vehicles, jobs, suppliers, quotes, orders, scheduling, technician work and invoices — with each role seeing only what helps them finish the job.
[01]
Workshop owners
One operational picture across jobs, suppliers, orders and invoices — without adding a person to the desk.
[02]
Service advisors
Stop holding on the line. Send the request, keep talking to the customer in front of you.
[03]
Parts interpreters
Your judgement still picks the supplier; the agent does the dialling and the note-taking.
[04]
Technicians
A focused view of your own jobs, parts readiness and job phase, with a way to flag issues back.
[05]
Multi-site groups
Compare supplier performance and parts turnaround across every branch from one place.
[06]
Independents
The procurement capacity of a much bigger shop, running quietly in the background.
See My Auto Lab run one of your own jobs
Bring a part you sourced last week. We'll run it through the agent on a real call and walk you through what came back.
Request a walkthrough
Email us with your workshop and a part you've sourced recently, and we'll book a time that suits the workshop.
sales@myautolab.co.nz